HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Close
Q: how to solve error 3004?
-
Jan 29, 2014 6:45 AMby jason269,Hello, kyawmyintshein85.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when experiencing restore error 3004.
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Also, make sure to process and updates for iTunes and your computer.
Cheers,
Jason H.
