When I try to open itunes it comes up that is not installed properly and has a message c runtime library error R6034 what does this mean
iOS 7, Windows 7 is used
Hello there, Eileen109.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
- Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
- If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
- Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.Uninstall and reinstall iTunes
- Uninstall iTunes and all of its related components.
- Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
- Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
itunes will not open as it says it is not installed properly but have been using for a couple of years with no problem but now coms wit warning error R6034
