3 Replies Latest reply: Jan 27, 2014 7:28 PM by raghav424
raghav424 Level 1 Level 1 (0 points)

I've got iphone 5. And the problem is that the camera lens is missing from back. My phone is under warranty. Will it be replaced or what..plz tell me


iPhone 5, iOS 7.0.4
  • Rudegar Level 7 Level 7 (21,425 points)

    I would assume so

    but this is a user helping user forum so non of us can give you any promises

  • GeekBoy.from.Illinois Level 4 Level 4 (2,800 points)

    I guess it would depend upon why it's missing and if your AppleCare is still active.

     

    If it is missing due to acciddental damage (drops, etc), then that would be considered an "Out Of Warranty" repair, and it would cost you about $269 USD (unless you have an active AppleCare+ where there are 2 "incidents" where you can get your phone replaced for $49).

     

    If it is due to manufacturing defect, then it would be covered under the 1 year Mfr Warranty, so if you have proof of purchase, or have it registered with Apple, then it should be covered for a free replacement as long as you are within 1 year of the device's purchase.

  • raghav424 Level 1 Level 1 (0 points)

    yeah its under warranty...