I have pre-ordered an album and the item is available for download in the iTunes store. Iit shows as purchased but I cannot figure out how to get the items to download to my computer. Any help is appreciated Thank-you
Hey jcmartin1981,
These are the methods of downloading a pre-order:
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
I would try the Check for Available Downloads feature.
Welcome to Apple Support Communities!
Take care,
Delgadoh
how do you download pre-ordered content
