Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
- Tap and Forget this Network.
- Try to connect to your desired Wi-Fi network.
- Update your device to the latest version of software.
- Check to see if you have a self-assigned IP address:
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
- If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
- If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
These settings will help ensure maximum performance, security, and reliability when using Wi-Fi.
Best of luck,
Thanks Mario ............appreciate your help.
In the end - I found out what the issue was.
The switch itself needed a reboot. It's not something you think of ..........especially when all the other Ipads are working in conjunction with that wireless access point - I even changed the wireless access points. It could get an IP address and all the settings from the router.
So please remember to check your switches and reboot them first before wiping any ipads ( and finding out a backup /restore hasn't worked! )