HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
terrificcathy

Q: when I try to rent a movie on my Apple tv it says cannot connect to server . What do I do ?server please try again later. But itd doesnt work later either.. What do I do?

My apple tv says it cannot connect to server. What do i do?

Apple TV

Posted on Jan 27, 2014 9:15 AM

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Q: when I try to rent a movie on my Apple tv it says cannot connect to server . What do I do ?server please try again later. But itd ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 27, 2014 9:46 AM in response to terrificcathy
    Level 10 (103,805 points)
    Apple TV
    Jan 27, 2014 9:46 AM in response to terrificcathy

    Welcome to the Apple Community Cathy.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)