HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch
perfectw3rdo
Level 1 (0 points)

Q: Restriction issues

I'm trying to delete some apps off my ipad, but restrictions don't allow me to delete. I try to enable but the switch won't flip. I restarted the ipad and reset settings and it still won't work.

iPad 2, iOS 7.0.4

Posted on Jan 27, 2014 10:09 AM

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perfectw3rdo

Q: Restriction issues

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  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Jan 27, 2014 11:22 AM in response to perfectw3rdo
    Level 8 (46,611 points)
    Jan 27, 2014 11:22 AM in response to perfectw3rdo

    The Restrictions password is different from other passwords.

     

    The only option is to wipe the device clean and restore it to factory settings.

     

    Follow the instructions in  iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.

     

    Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.

     

     Cheers, Tom