Previous 1 2 3 Next 44 Replies Latest reply: Apr 9, 2014 1:27 PM by Gary Scotland Go to original post
  • Gary Scotland Level 6 Level 6 (11,610 points)

    As a bit of research on this issue as there appears to be two lots of Keynote users, ones who have no issues and those who have specific problems such as exporting to QT. I am a freelance designer and have no links with Apple other than as and end user.

     

    Were these Keynote files originally created in version 5 and now being edited in 6, or created from scratch in 6?

     

    How was Mavericks installed on your Mac, updated on top of a previous OS, pre-installed on a new Mac bought as a new product, clean istalled by repartitioning the drive then installing Mavericks?

     

     

    Look forward to hearing from you.

  • Gollop Level 1 Level 1 (0 points)

    Seriously how can Apple flog a piece of software that can't preform its basic funtion?

     

    When putting together the pres I've worked on all this weekend, I actually considered using powerpoint as I'd just done the clients presentations in it. BUT mistakenly went with keynote THANKS A BUNCH APPLE!

     

    I've worked through ever work around through keynote on this post with no joy and still the same crash every time, I think this will be the last time I ever use Keynote again. Goodbye!

  • J.J. Joester Level 1 Level 1 (0 points)

    Scott - This was a fresh install on a recently wiped harddrive. That is, neither Keynote nor OSX were upgrades. I have tried both presentations created in version 6 and keynotes upgraded from version 5. Opening a version 5 keynote frequently crashes the program for me.

     

    Gollop - Be sure to leave a review in the App Store. People are more likely going to see it there than here.

  • Gollop Level 1 Level 1 (0 points)

    Yeah I'm deffo reviewing this turd of an application!!

  • Gollop Level 1 Level 1 (0 points)

    I've actually just found that if I delete my soundtrack and voice over it actually just freezes when exporting and no longer crashes!!! Very odd I'm going to try the force quit and resave idea again....Hold on.

  • Gollop Level 1 Level 1 (0 points)

    OK no I'm rageing, **** you Apple. This is just pure unadultered bollocks!

    SEND ME BACK MY $14 Or WHAT EVER THIS PEICE OF **** COST!

  • denverlg Level 1 Level 1 (0 points)

    I too am exceedingly frustrated with Keynote 6.1.  Of course Mavericks is horrible, but I digress. 

     

    Keynote either quits unexpedly or I have to force quit it.  In the 3 hours I've been working with it today I've forcequit 5 times, it's quit unexpedly 3 times and once on a force quit, the entire computer quit.  What's going on at Apple trhat this sort of shoddy program and OS is coming out?

  • TheMarkusAllen Level 1 Level 1 (25 points)

    It's STUNNING how relatively few people are outraged about the new Keynote.

     

    I finally got my first YouTube video uploaded after trying since November of last year. One video. Just one. What would normally take me two days took more than 3 months...

     

    I had to record a full screen movie of the preview and convert it - HUGE pain.

     

    And of course, it unexpectadely quit over 100 times.

     

    Did Apple hire Microsoft people?

     

    I'd love to know how many people at Apple (or outsourced) work on Keynote - it wouldn't surprise me if that number was less than 2.

  • Sonbird Level 1 Level 1 (0 points)

    I moved over from Microsoft because of these type of issues, but these problems are far worse than experienced on Windows. I use Keynote very regularly and rely on the ability to convert to a movie file, so this particualr issue is quite distressing! If anyone finds a fix to this....please post.

     

    I'm losing in faith in Apple's ability to produce a good, relaible and high quality product.

  • GizmosGirl Level 1 Level 1 (0 points)

    I had the same problem and came up with the solution that worked for me:

     

    • Created my keynote and audio in Keynote 6
    • Exported it to Keynote 09 (that's one of the export options)
    • Opened that file with Keynote 6 (go figure)
    • Exported it to Quicktime with no probblem with audio fully sync'd.

     

    Hope this help some of you! My deck only had 30 slides so don't know how some of you with really large files will fare but wish you luck.

  • DeType Level 1 Level 1 (0 points)

    Wow, that works for me! Tearing what little I have left ofmy hair out trying to do this. Apple need to remember a lot of their users are professional users not just iOS users...

  • Birju. Level 1 Level 1 (0 points)

    My usual workflow: (with iMac 4 Gb Ram)

     

    - Export to QT

    - Custom size: 1920 x 1080

    - Apple ProRes

    - Select desitination

    - Click 'Ok'

     

    It starts exporting and in 70% cases, Keynote freezes... (not crashes)

     

    I thought it was Ram Issue. Upgraded and made it to 12 GB Ram as i was in middle of an imp project, thinking it would flush these freezes and random crashes...

     

    BUT, after 12 GB Ram, Keynote performance is same. Freezeing and crashing continues... So I concluded that its software bug since apple made it from ground up... I believe we will be there in a couple of more updates...

     

    Now some surpirse finding with this issue:

    while exporitng as QT, if Keynote freezes, just wait for a min or so. Dont do anything.

     

    Go to your Destination folder and check if your exported QT is ready. Once u see your QT there, Force Quit Keynote.

     

    My experince is: Keynote exports my all QT properly in my destination folder while it freezes on your face. Funny ? Yes it is... in background it does its job properly of exproting, but on front it just freezes...

     

    So next time if your keynote freezes while exproting QT, just dont do anything until u get that export ready in your destination folder and thn force quit... No other workaround is ideal for hi res QT till Apple fix this...

  • Gary Scotland Level 6 Level 6 (11,610 points)

    Freezeing and crashing continues... So I concluded that its software bug since apple made it from ground up... I believe we will be there in a couple of more updates...

     

    For the vast majority of users, Keynote function correctly, but there are many users who have very annoying issues.   Reinstalling Mavericks has proven to be the most effective methos of running Keynote that has persistant problems:

     

     

     

    Re-install Mavericks

  • jpodell913 Level 1 Level 1 (0 points)

    Thanks GizmosGirl, this work-around worked for me. Some of my timing was off because some of the animations aren't compatible to the '09 version but I was able to redo that part relatively easily.

     

    Would love to hear if anyone else has heard from Apple as to an update - this seems like it should be a standard feature that shouldn't have this type of bug. Can't export to YouTube or Vimeo either...

  • Gary Scotland Level 6 Level 6 (11,610 points)

    Would love to hear if anyone else has heard from Apple as to an update

    Apple do not inform end users of their future plans.

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