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my ipod nano wont connect to my computer

I've plugged my ipod nano into my computer and it is on the my computer screen but itunes tells me it can't recognise it and disconnect and the unistall itunes and re-install done that and still can't connect my ipod can you help please

iPod nano, Windows 8

Posted on Jan 27, 2014 1:44 PM

Reply
1 reply

Jan 29, 2014 8:44 AM in response to RebuchaH

Hi RebuchaH,


Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPod nano, this article may help:


iPod not recognized in My Computer and in iTunes for Windows

http://support.apple.com/kb/TS1369


If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:


Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/HT1923


Cheers,

- Ari

my ipod nano wont connect to my computer

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