Q: why i have some security question that i never seen before?
I tried to change my password on apple id and i got some security questions that i never seen before..what can i do in this case?please help me
Posted on Jan 27, 2014 1:13 PM
by Winston Churchill,Solvedanswer
Apple TV
Welcome to the Apple Community Helen.
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
Posted on Jan 27, 2014 1:21 PM