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User profile for user: karwilson
karwilson Author
User level: Level 1
1 points

iTunes does not recognize my iPhone 4.

All of a sudden my iTunes does not recognize my iPhone 4.I plug it in using the Apple cord and nothing appears in iTunes. I can see it in my devices on my computer but not in iTunes. Any help? Earlier today I had an iTunes update that installed as well as an update for my Samsung laptop's System Bios...could that have anything to do with it? Very frustrated.


I have powered off my iPhone as well as my iTunes and still nothing.

iPhone 4S, Windows 8

Posted on Jan 27, 2014 1:52 PM

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1 reply
User profile for user: ariel s
ariel s
User level: Level 4
1,769 points

Jan 29, 2014 8:11 AM in response to karwilson

Hi karwilson,


Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPhone, this article may help:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:


Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/HT1923


Cheers,

- Ari

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iTunes does not recognize my iPhone 4.

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