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iPod nano: Error message saying that iPod 'could not be identified properly'

If I remove itunes and reinstall it will I lose all of my purchased downloads

iPod nano, Windows 8

Posted on Jan 27, 2014 2:42 PM

Reply
5 replies

Jan 29, 2014 8:04 AM in response to ryekar

I spend several hours removing and reinstalling iTunes, resetting my iPod etc. This worked for me.


1- Open Control Panel

2- Go to Add/Remove Programs

3- Remove Apple Software Updates

4- Remove Apple Mobile Devices

5- Remove iTunes

6 - Re-install iTunes


I found that a few days earlier there was an update on Apple Software Updates and Apple Mobile Device which may have caused some sort of conflict. After I re-installed iTunes all of the above programs were re-installed, my music was there and everything worked fine.

iPod nano: Error message saying that iPod 'could not be identified properly'

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