HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
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Helpful answers
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Jan 29, 2014 7:03 AM in response to prlove2213by sheila_m.,Hello prlove2213,
Thank you for the details of the issue you are experiencing with iTunes. I understand that you have uninstalled and reinstalled iTunes already, but there may be some additional components that need to be removed. I recommend reviewing the following article to verify that all the components were removed in the order listed before reinstalling iTunes:
http://support.apple.com/kb/HT1923
I recommend continuing with these articles if you continue to experience issues with iTunes:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.
