Cainion22

Q: My carrier is Alltel and I have the iPhone 4 and I can't see my emojis

My carrier is Alltel and I have the iPhone 4 and I can't see emojis

iPhone 4, iOS 7.0.4

Posted on Jan 27, 2014 3:45 PM

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Q: My carrier is Alltel and I have the iPhone 4 and I can't see my emojis

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  • by sheila_m.,

    sheila_m. sheila_m. Jan 29, 2014 7:59 AM in response to Cainion22
    Community Specialists
    Jan 29, 2014 7:59 AM in response to Cainion22

    Hello Cainion22,

     

    It sounds like you do not see the option for using emoji on your iPhone.  Before having the option to use emoji, you will need to enable this keyboard in Settings:

     

    To enable emoji from the keyboard settings in iOS:

     

    1. Tap Settings > General > Keyboard.
    2. Tap Keyboards.
    3. Tap Add New Keyboard.
    4. Locate and tap Emoji.

     

    Once you enable emoji, you can access the emoji keyboard by tapping the globe icon ( II042-international_2x.png ) to the left of the Space bar:

     

    HT4976--globe_icon--en.png  HT4976--emoji_keyboard--mul.png

     

    You can find those steps and additional information at the following link:

    iOS: Using emoji

    http://support.apple.com/kb/HT4976

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.