HT202851: About the security content of iTunes 11.1.4

Learn about About the security content of iTunes 11.1.4
seibishi
Level 1 (0 points)

Q: Is it just me or did Apple just mess up their best program?

Installed latest update for iTunes and now a file is missing and not working.  WTG Apple

Windows 7

Posted on Jan 27, 2014 4:16 PM

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seibishi

Q: Is it just me or did Apple just mess up their best program?

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Jan 27, 2014 5:07 PM in response to seibishi
    Level 10 (85,885 points)
    iTunes
    Jan 27, 2014 5:07 PM in response to seibishi

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

     

    Remove all of these items in the following order:

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support (if this won't uninstall move on to the next item)
    • Bonjour
    • Apple Application Support

     

    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

     

     

     

    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

     

     

     

    Please note:

    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

    HT1925: Removing and Reinstalling iTunes for Windows XP

    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

     

     

    tt2