When I updated itunes to the latest version, my itunes stopped working all together. I cannot re-download it, start it up, nothing. I have windows XP.

Itunes does not open I get a runtime erroe. It says:


R6034

An application has mad an attempt to load the C runtime library incorrectly. Please contack the applications support team for more information.


Nothing works and the error message keeps popping up.

Windows XP

Posted on Jan 27, 2014 5:10 PM

Reply
7 replies

Jan 27, 2014 5:14 PM in response to deedee204

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)


Remove all of these items in the following order:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support (if this won't uninstall move on to the next item)
  • Bonjour
  • Apple Application Support


Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.




The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.




Please note:

Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

HT1925: Removing and Reinstalling iTunes for Windows XP

HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8



tt2

Jan 27, 2014 5:45 PM in response to deedee204

Mismo PROBLEMA!!! 😟

it was working fine for years on my PC with Windows 7, after the last update it doesn't work anymore, an error keep popining up saying: "An application has mad an attempt to load the C runtime library incorrectly. Please contack the applications support team for more information"

I tryed already unistalled iTunes an reinstalled, didn't work I also try restar my windows to a previus starting date.

haven't tryed on safe mode.

it worked from somebody?

please advice

Jan 29, 2014 11:46 AM in response to deedee204

Apple have released a new support article regarding the issue. I've a link to it and some additional advice here:


Troubleshooting issues with iTunes for WIndows updates


I'm currently running experiments with the official advice to see if there are any surprises. In the meantime what have you tried so far? Have you been able to remove all the iTunes components and clean the suggested folders?


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I updated itunes to the latest version, my itunes stopped working all together. I cannot re-download it, start it up, nothing. I have windows XP.

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