Downloaded a video from I tunes that is sitting in my library but unable to Synchronise it to the I pod.

Hello if anyone could help??

Ok, have a new i pod nano and everthing works fine. However downloaded a music video through I tunes store that is sitting in my I Tunes library. However when I go to synch it to the player an error icon appears (round red circle with a slah through) when I drag it over to the player. Also if I try to press the Synch button it will Synch for about 3 seconds and then stop telling my Synch is complete. However the video does not appear in the player.

I have followd all the instructions and have changed the file to fit an I pod (feature in the library) as I understand not all files wil play. However that does not seem to work.

No error messge appears.

I am now at a lost as to what to do.

Would be very greatful for any assitance.

Kind regards