1 Reply Latest reply: Jan 28, 2014 10:42 AM by pdroth
bjobe34 Level 1 Level 1 (0 points)

I was trying to download the update when everything went wrong.  Now I can't get wifi, my phone doesn't ring and now and then I can't slide the arrow to open the phone.  I took my phone to an Apple store and they told me that I had to contact someone direct to get a new phone so how or what do I need to do. 


iPhone 4S, iOS 7.0.2
  • pdroth Level 5 Level 5 (5,080 points)

    "I took my phone to an Apple store and they told me that I had to contact someone direct"

     

    That makes no sense... they can replace phones at the store.    Are you sure that's what they told you?