HT201289: Aperture 3: Troubleshooting basics

Learn about Aperture 3: Troubleshooting basics
glenndelraybeach

Q: My Aperture 3 just crashed, i.e., it would not open and showed an error message -1712.  I sent the current version to trash and reinstalled from my A3 disk, but after installing again it still says "Aperture can not open -1712."

My Aperture 3 just crashed...by that I mean it would not open and showed the message: "Aperture 3 cannot open.  -1712."  I have the latest A3 version and had been using it continually for 3 years.  This was the first crash.  And it will not open as often as I tried.

 

I am using a 13" Macbook Pro with OSX 10.8.5.

 

I tried sending the A3 application to trash, and reinstalling from my A3 disk.  Install message said "installation successful."  But A3 would still not open and gave same message with -1712.

 

Any suggestions what I should do or try?

 

Thanks

MacBook Pro (13-inch Mid 2009), OS X Mountain Lion (10.8.5), Problem came completely out of the.

Posted on Jan 28, 2014 12:50 PM

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Q: My Aperture 3 just crashed, i.e., it would not open and showed an error message -1712.  I sent the current version to trash a ... more

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  • by léonie,

    léonie léonie Jan 29, 2014 5:57 AM in response to glenndelraybeach
    Level 10 (105,791 points)
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    Jan 29, 2014 5:57 AM in response to glenndelraybeach

    Perhaps your Aperture library was damaged, when Aperture crashed. What where you doing, right before the crash happened?

    - If you installed new software - programs, plug-ins, preferences panels, check, if they are compatible.

    - If you imported new images, you may have imported corrupted files, that crash Aperture.

     

    Can Aperture launch correctly, when you try to open a new Aperture library?

    Hold down the options-key, when you launch Aperture and select to create a new library. Import a few images. Does that work?

     

    If Aperture will launch on a new Library, try to repair your current library. Hold down the key-combination option-command ⌥⌘  firmly while double-clicking the Aperture library to open in First Aid Mode. Hold the keys down, until the panel appears, and then try  the First Aid Options in turn.

     

     

    I have the latest A3 version

    Is it Aperture 3.4.5? The latest Aperture 3.5.1 will not work with Mt. Lion.