R6034 Error 7 windows error 1114

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R6034 Error 7 windows error 1114

Have tried deleting and reinstalling itunes and keep getting this message - I was installing an upgrade when this happened,. I've tried removing and reinstalling several times and keep getting this error.

Posted on Jan 28, 2014 1:39 PM

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Answer 1

jeremy_v

Community Specialist

Jan 30, 2014 6:33 AM in response to Diane1651

Hi Diane1651,

Thanks for visiting Apple Support Communities.

To resolve this error, it is recommended to completely remove and reinstall iTunes and all of its related components using these steps:

Check for .dll files

Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.

If you find QTMovie.DLL, or any other .dll files, move them to the desktop.

Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.

Uninstall and reinstall iTunes

Uninstall iTunes and all of its related components.

Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.

Re-download and reinstall iTunes 11.1.4.

You can find the article with these steps and more information here:

iTunes 11.1.4 for Windows: Unable to install or open

http://support.apple.com/kb/TS5376

Best,

Jeremy

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