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Byrun

Q: How do we  put user information on start screen of a iPhone so it could be returned if lost

My son has mislaid his phone and it is password protected so it cannot be opened to try and trace the owner. What I want to do is set his new phone up so the first window has other contact details so it could be (hopefully) returned

iPhone 5s, iOS 7.0.4

Posted on Jan 28, 2014 1:55 PM

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Q: How do we  put user information on start screen of a iPhone so it could be returned if lost

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 28, 2014 2:02 PM in response to Byrun
    Level 9 (59,808 points)
    iPhone
    Jan 28, 2014 2:02 PM in response to Byrun

    Did you try and locate it with iCloud? I believe that if you put the device in lost mode, it allows you to put a number in for people to call. See this support document that explains Find My iPhone. Click on the link for Lost mode and it explains what you are looking for.http://support.apple.com/kb/PH2696

  • by Ralph9430,

    Ralph9430 Ralph9430 Jan 28, 2014 2:09 PM in response to Byrun
    Level 6 (18,243 points)
    Apple Watch
    Jan 28, 2014 2:09 PM in response to Byrun

    If Find my Iphone was set up and turned on before the phone was lost you can sign in to that phones iCloud account and send the phone a written message. If the phone is just misplaced somewhere in your home you can command the phone to make a sound to help you find it.

     

    To do these things, however, you must turn on Find My iPhone BEFORE the phone is lost.