onlyin5d

Q: Cursor is not responding and moving on its own

This problem started yesterday. I use an Imac and a macbook pro, and I was using my laptop when the trackpad stopped working. It was responding but the cursor was moving slowly. I decided to use my mouse and everything was fine. I thought it was just a little problem and I could figure it out later if it continued to not work. This morning I opened up my laptop and it was fine for a little bit, then the cursor went crazy. It was like my cursor was just running around and doing random gestures, opening random things. My applications were fine, but the cursor was just going around and opening them. It was very random, so I didn't think anyone was controlling my computer.

 

I did have control of my cursor but it wasn't completely responding. I tried shutting it down, putting it to sleep, etc. Nothing worked. I then decided to just turn it off for an hour and when I reopened it, it was fine. After a few minutes it went crazy again. I think my battery might be swollen, I don't know. Apple decided to use the smalled screws in the world so I can't open the back off, can anyone please tell me what's going on? I'm taking it to the apple store tomorrow but I want to figure out what's wrong first.

 

It's a MacBook Pro 13 inch

I've had it for about 2 1/2 years

 

thanks,

Dan

Posted on Jan 28, 2014 3:29 PM

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Q: Cursor is not responding and moving on its own

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  • by ian_esq,

    ian_esq ian_esq Apr 20, 2015 5:59 AM in response to onlyin5d
    Level 1 (0 points)
    Apr 20, 2015 5:59 AM in response to onlyin5d

    I don't know with yours, but resetting the SMC of my RMB worked for me.

    Mac notebook computers that have a battery you should not remove include: MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015).

    To reset the SMC:

    1. Shut down the computer.
    2. Plug in the MagSafe or USB-C power adapter to a power source and to your computer.
    3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    4. Release all the keys and the power button at the same time.
    5. Press the power button to turn on the computer.
  • by silvernomad,

    silvernomad silvernomad Apr 29, 2015 8:25 PM in response to onlyin5d
    Level 1 (0 points)
    Apr 29, 2015 8:25 PM in response to onlyin5d

    My cursor was jumping around, opening everything it touched, as if it were pressing on them- it would happen after closing the top and coming back to wake it up.   I read this thread and decided to try to move the trackpad very slightly, as I noticed it was closer to one side than another, and depressed on one side.  I used a child's snap barrette, the small inner part- a thin flexible piece of flat metal-  to go around the trackpad, pulling it slowly and gently away from all sides so that it was even all around.  I turned the computer back on and---

    So far so good- I've opened and closed the mac several times, been a whole day now- I think it's fixed!  thanks, blublud02!

  • by Bob Humphreys,

    Bob Humphreys Bob Humphreys May 19, 2015 1:22 PM in response to surfer from woods hole
    Level 1 (0 points)
    May 19, 2015 1:22 PM in response to surfer from woods hole

    whoa - that is so weird - my daughter was having this problem with her macbook air and I read out your instructions to her on the phone - worked immediately - she was hysterical with laughter that something so peculiar could have sorted it! Thanks a lot!

  • by maperr1995,

    maperr1995 maperr1995 Jun 19, 2015 8:00 AM in response to onlyin5d
    Level 1 (0 points)
    Jun 19, 2015 8:00 AM in response to onlyin5d

    I've done just about everything and I just finished cleaning my track pad and then I heard something snap inside, But I think it did the trick... it's been a full day and my track pad hasn't gone haywire. Hope it holds out... if it doesn't I'll go to the Apple Store.

    I just hope it doesn't cost me. the Warranty just expired and I have no insurance on it.

  • by ChicKat,

    ChicKat ChicKat Jun 19, 2015 3:01 PM in response to surfer from woods hole
    Level 1 (0 points)
    Jun 19, 2015 3:01 PM in response to surfer from woods hole

    This worked!  Thanks, I was loosing my mind.
    xo - Kat

  • by karenfromfuquay,

    karenfromfuquay karenfromfuquay Jul 30, 2015 8:43 AM in response to Blublud02
    Level 1 (0 points)
    Jul 30, 2015 8:43 AM in response to Blublud02

    This fixed my problem as well.  Thanks for sharing as it saved me time and $.

  • by jayman16,

    jayman16 jayman16 Aug 5, 2015 1:49 PM in response to Blublud02
    Level 1 (0 points)
    Aug 5, 2015 1:49 PM in response to Blublud02

    MMoving it fixed mine!

  • by calvindo,

    calvindo calvindo Aug 21, 2015 5:24 PM in response to onlyin5d
    Level 1 (0 points)
    Aug 21, 2015 5:24 PM in response to onlyin5d

    Every time trackpad acts up, i find kicking my dog fixes the issue . if that stops working, i'll try moving the trackpad slightly to the right

  • by matosjj,

    matosjj matosjj Nov 8, 2015 10:07 AM in response to onlyin5d
    Level 1 (0 points)
    Nov 8, 2015 10:07 AM in response to onlyin5d

    I had the same issue and solved it by pressing down the four corners of the trackpad all at once.

  • by MT62,

    MT62 MT62 Dec 7, 2015 2:05 AM in response to surfer from woods hole
    Level 1 (0 points)
    Dec 7, 2015 2:05 AM in response to surfer from woods hole

    The pinky nail around the right edge as hard as possible seemed to have taken care of the issue!?  Thank you!!!

  • by nicelyj2,

    nicelyj2 nicelyj2 Dec 24, 2015 4:14 AM in response to Blublud02
    Level 1 (0 points)
    Dec 24, 2015 4:14 AM in response to Blublud02

    So happy this thread was here. My trackpad went out of control soon after I changed a battery so I thought it was the battery. But after reading this thread, I used a metal spudger and lightly inserted it in the space around the trackpad. A bit of dirt came up and I can see it's a bit more evenly distributed rather than being snug on the left side. And...it's magically working better, just like that.

     

    Shout out to The Bookyard here in the UK which has loads of Mac spare parts and was nice enough on December 23rd to rush out out another battery for me to test instead of waiting for me to send the old one back to them to test. Got it on Christmas Eve. What compassionate service.

  • by Janei9,

    Janei9 Janei9 Jan 6, 2016 2:06 AM in response to surfer from woods hole
    Level 1 (0 points)
    Jan 6, 2016 2:06 AM in response to surfer from woods hole

    I tried this method and it worked for me. thanks. : )

  • by jlhaley,

    jlhaley jlhaley Mar 23, 2016 2:11 PM in response to ian_esq
    Level 1 (0 points)
    Mar 23, 2016 2:11 PM in response to ian_esq

    Really weird but I just did this and it worked, so far!!  What is it that it does to the computer?

  • by DGAnand,

    DGAnand DGAnand May 10, 2016 11:08 PM in response to surfer from woods hole
    Level 1 (4 points)
    May 10, 2016 11:08 PM in response to surfer from woods hole

    Surfer from woods hole: thanks so much for the tip.  My macbook trackpad stopped working after I ran a slightly damp cloth around the top to clean it of some dust and fingerprint marks etc.  Checked support on this and saw your reply. Tried doing the same, and it worked!  I did not have to press hard around the edge, just ran my nail around the edge - there seemed to have been something stuck at the edge (a tiny bit of dust/dirt) which came out when I did this.Thanks for the awesome tip.

  • by coffi025,

    coffi025 coffi025 Sep 7, 2016 5:41 PM in response to onlyin5d
    Level 1 (4 points)
    Sep 7, 2016 5:41 PM in response to onlyin5d

    This helped and I've been having this issue for weeks!!!! Thank you so much!!!!

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