HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Learn about Use the App Store on your iOS devices, Apple TV, or computer
halfyari

Q: How do I reset a security question?

How do I reset my security questions?

Posted on Jan 28, 2014 4:05 PM

Close

Q: How do I reset a security question?

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Jan 29, 2014 1:19 AM in response to halfyari
    Level 10 (135,550 points)
    iTunes
    Jan 29, 2014 1:19 AM in response to halfyari

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use