TS5185: Can’t get text messages from an iPhone

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spswange
Level 1 (0 points)

Q: group texts

in my group texts; 3 are iphones and 1 is android. the android is not getting any of my group texts. why is that and is there something i can do without turning off my iMessage?i use the iMessage for other people

iPhone 5

Posted on Jan 28, 2014 4:53 PM

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spswange

Q: group texts

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  • by Allan Sampson,

    Allan Sampson Allan Sampson Jan 28, 2014 5:12 PM in response to spswange
    Level 10 (123,464 points)
    Jan 28, 2014 5:12 PM in response to spswange

    Copied from this link.

     

    http://support.apple.com/kb/HT5760

     

    Group messages will be sent using iMessage if all recipients have iMessage enabled. If not, the conversation will be sent as MMS. Group messages use MMS even if the content is text only.

     

    Does the android recipient receive your SMS/MMS when sending to the recipient alone?

     

    Is the android recipient a former iPhone user that had iMessage enabled?

     

    If no to both questions, SMS/MMS are exchanged via a carrier's cellular network only. If the group message is being successfully sent and the same when sending to the android recipient alone, what happens to the message after that has nothing to do with the cell phone that sent the message. You and/or the recipient need to take up a problem with receiving SMS/MMS that was successfully sent with the carrier.

  • by spswange,

    spswange spswange Jan 28, 2014 5:20 PM in response to Allan Sampson
    Level 1 (0 points)
    Jan 28, 2014 5:20 PM in response to Allan Sampson

    yes he recieves them when sent alone.

     

    yes he is a former iPhone user that had iMessage enabled.

     

    but for some reason when sending out this group thread it does not send out as an MMS but only iMessage. so only the 3 other iMessage users can see my text