HT201659: Use Restrictions in iTunes on your Mac or PC
Learn about Use Restrictions in iTunes on your Mac or PC
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Helpful answers
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Jan 29, 2014 12:45 AM in response to kokchunby King_Penguin,If you can't remember the restrictions code then was it on the device when you last backed up ? If not then you can restore to that backup and it should be removed. If it was on the device when you last backed up then the only way to remove it is to reset the device back to factory defaults and you can then re-sync your content back to the device - you won't be able to restore to the backup as that will keep the code in place.