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iMac 27in late 2012 Kernel Panic

Everytime I process photos on camera raw using my iMac, it hangs, white screens, then restarts on me. At first it I never had this issue but when it frequented into 3 panics per work day, I reformatted my iMac and installed only photoshop.

I checked on photoshop and turned off the OpenGL thinking maybe it was a RAM issue, but Claire (my iMac) still panics.


Please help. I need to get work done before I start losing money.



iMac 27in Late 2012

OS X 10.8.5

3.4 GHz Intel Core i7

32gb 1600 MHz DDR3

NVIDIA GeFORCE GTX 680MX 2048 MB


Photoshop CS6 13.0.6 (Registered)

Camera Raw 8.3


Everytime a panic is occurs, I send the report to Apple, i dont know if it sends the same report to Adobe.

This is what the panic looks like.


Interval Since Last Panic Report: 28133 sec

Panics Since Last Report: 1

Anonymous UUID: B5CF8442-B999-D739-6E61-D5A188A81C88


Sat Jan 18 12:20:41 2014

panic(cpu 0 caller 0xffffff800a467499): "attempt to remove permanent VM map entry " "0xffffff804b492fc0 [0x21000000:0x7fffffe00000]\n"@/SourceCache/xnu/xnu-2050.48.12/osfmk/vm/vm_map. c:4967

Backtrace (CPU 0), Frame : Return Address

0xffffff83b5af3d80 : 0xffffff800a41d636

0xffffff83b5af3df0 : 0xffffff800a467499

0xffffff83b5af3ee0 : 0xffffff800a466d3b

0xffffff83b5af3f00 : 0xffffff800a43598a

0xffffff83b5af3f50 : 0xffffff800a43a2a6

0xffffff83b5af3f70 : 0xffffff800a43a55a

0xffffff83b5af3fb0 : 0xffffff800a4b3257


BSD process name corresponding to current thread: kernel_task


Mac OS version:

12F45


Kernel version:

Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64

Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8

Kernel slide: 0x000000000a200000

Kernel text base: 0xffffff800a400000

System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)


System uptime in nanoseconds: 7043170686165

last loaded kext at 5368334533424: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f8c81d000, size 65536)

last unloaded kext at 5515418790260: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8c7ed000, size 12288)

loaded kexts:

com.apple.iokit.IOBluetoothSerialManager 4.1.7f4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.ApplePlatformEnabler 2.0.7d2

com.apple.driver.AGPM 100.13.12

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 2.4.7fc4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.12

com.apple.driver.AppleIntelHD4000Graphics 8.1.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 8.1.6

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AppleMikeyDriver 2.4.7fc4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleLPC 1.6.3

com.apple.driver.AppleSMBusPCI 1.0.11d1

com.apple.driver.AppleIntelFramebufferCapri 8.1.6

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.5

com.apple.driver.AppleUSBHub 635.4.0

com.apple.driver.AppleSDXC 1.4.3

com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleAHCIPort 2.6.6

com.apple.driver.AppleUSBEHCI 621.4.6

com.apple.driver.AppleUSBXHCI 635.4.0

com.apple.driver.AppleACPIButtons 1.8

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.8

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 214.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6

com.apple.iokit.IOUSBMassStorageClass 3.5.2

com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4

com.apple.driver.IOBluetoothHIDDriver 4.1.7f4

com.apple.driver.AppleHIDKeyboard 170.2.4

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.4.7fc4

com.apple.iokit.IOAudioFamily 1.9.2fc7

com.apple.kext.OSvKernDSPLib 1.12

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOBluetoothFamily 4.1.7f4

com.apple.iokit.IOAcceleratorFamily 74.15

com.apple.nvidia.gk100hal 8.1.6

com.apple.NVDAResman 8.1.6

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleThunderboltEDMSink 1.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.IOPlatformPluginFamily 5.4.1d13

com.apple.driver.AppleSMC 3.1.5d4

com.apple.driver.AppleHDAController 2.4.7fc4

com.apple.iokit.IOHDAFamily 2.4.7fc4

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2

com.apple.iokit.IOUSBHIDDriver 623.4.0

com.apple.driver.AppleUSBMergeNub 621.4.6

com.apple.driver.AppleUSBComposite 621.4.0

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.7.7

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 530.5

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBUserClient 630.4.4

com.apple.iokit.IOAHCIFamily 2.5.1

com.apple.iokit.IOUSBFamily 635.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.8

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14

Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB

USB Device: CTH-670, 0x056a (WACOM Co., Ltd.), 0x00df, 0x14300000 / 1

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: MP280 series, 0x04a9 (Canon Inc.), 0x1746, 0x1a120000 / 4

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: Cruzer Orbit, 0x0781 (SanDisk Corporation), 0x557c, 0x1d110000 / 8

USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6


*end*


I have posted the same question in the adobe forum and their support has replied quickly saying:


That kernel panic refers to a bug in the OS code.


Applications cannot cause kernel panics, or machines to shutdown, freeze completely, or restart.

Only OS bugs, low level driver bugs, or hardware faults can do that.


please someone help me.

😟

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.5)

Posted on Jan 29, 2014 6:38 AM

Reply
3 replies

Jan 29, 2014 7:06 AM in response to psychodids

Did you upgrade to 32gb of RAM or is it all stock RAM?

There are many threads on here where users have kernel panics with 32gb of RAM. It seems iMacs are extremely picky about which brand of modules are installed. The solution is normally to return/replace the RAM with one of the known 'iMac safe' brands.

Do a search on these forums for Kernel Panic 32gb RAM - you'll get lots of hits.

Jan 29, 2014 7:57 AM in response to psychodids

i upgraded my ram with 4 8gb corsair value system.

could that be the cause?

Very likely - their was a thread on here where someone on here was having the exact same problem with Corsair RAM. If I can find it I'll post a link.

If you still have your original RAM, take out the Corsair and put in the original chips. If the crashes stop - voila!

Macsales and Crucial are the often recommended places to buy from - they guarantee their modules will work.

http://eshop.macsales.com/shop/apple/memory/iMac

http://www.crucial.com


Edit: Here's the link: https://discussions.apple.com/thread/5826311?answerId=24633107022#24633107022

iMac 27in late 2012 Kernel Panic

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