iMac 27in late 2012 Kernel Panic
Everytime I process photos on camera raw using my iMac, it hangs, white screens, then restarts on me. At first it I never had this issue but when it frequented into 3 panics per work day, I reformatted my iMac and installed only photoshop.
I checked on photoshop and turned off the OpenGL thinking maybe it was a RAM issue, but Claire (my iMac) still panics.
Please help. I need to get work done before I start losing money.
iMac 27in Late 2012
OS X 10.8.5
3.4 GHz Intel Core i7
32gb 1600 MHz DDR3
NVIDIA GeFORCE GTX 680MX 2048 MB
Photoshop CS6 13.0.6 (Registered)
Camera Raw 8.3
Everytime a panic is occurs, I send the report to Apple, i dont know if it sends the same report to Adobe.
This is what the panic looks like.
Interval Since Last Panic Report: 28133 sec
Panics Since Last Report: 1
Anonymous UUID: B5CF8442-B999-D739-6E61-D5A188A81C88
Sat Jan 18 12:20:41 2014
panic(cpu 0 caller 0xffffff800a467499): "attempt to remove permanent VM map entry " "0xffffff804b492fc0 [0x21000000:0x7fffffe00000]\n"@/SourceCache/xnu/xnu-2050.48.12/osfmk/vm/vm_map. c:4967
Backtrace (CPU 0), Frame : Return Address
0xffffff83b5af3d80 : 0xffffff800a41d636
0xffffff83b5af3df0 : 0xffffff800a467499
0xffffff83b5af3ee0 : 0xffffff800a466d3b
0xffffff83b5af3f00 : 0xffffff800a43598a
0xffffff83b5af3f50 : 0xffffff800a43a2a6
0xffffff83b5af3f70 : 0xffffff800a43a55a
0xffffff83b5af3fb0 : 0xffffff800a4b3257
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x000000000a200000
Kernel text base: 0xffffff800a400000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 7043170686165
last loaded kext at 5368334533424: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f8c81d000, size 65536)
last unloaded kext at 5515418790260: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8c7ed000, size 12288)
loaded kexts:
com.apple.iokit.IOBluetoothSerialManager 4.1.7f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.AGPM 100.13.12
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleIntelHD4000Graphics 8.1.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.1.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleIntelFramebufferCapri 8.1.6
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleSDXC 1.4.3
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f4
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.nvidia.gk100hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: CTH-670, 0x056a (WACOM Co., Ltd.), 0x00df, 0x14300000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: MP280 series, 0x04a9 (Canon Inc.), 0x1746, 0x1a120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: Cruzer Orbit, 0x0781 (SanDisk Corporation), 0x557c, 0x1d110000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6
*end*
I have posted the same question in the adobe forum and their support has replied quickly saying:
That kernel panic refers to a bug in the OS code.
Applications cannot cause kernel panics, or machines to shutdown, freeze completely, or restart.
Only OS bugs, low level driver bugs, or hardware faults can do that.
please someone help me.
😟
iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.5)