how the **** do i talk to someone at apple since this ******* website keeps taking me in circles

Please let me know if you get any answers. I have been trying to download itunes, have downloaded it but when I try to download music it says that I have to download itunes which I have already done (3 times now). When you try to speak to someone at Apple I am told that I don't have the up to date browser - eg firefox chrome etc. How the ..... do I get to speak to someone. Have gone into this chat line in the hope that I can get some answers. I feel that it is a lot easier to illegally download music that to pay for it.

Pick up the phone and call them.

The contact information is in the "Contact Us" link at the bottom of the page.