Mobile Me Services error message when I try to start MS Outlook programs

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Mobile Me Services error message when I try to start MS Outlook programs

I am using Windows XP SP3 and recently had to re-install iTunes as the recommended update wouldn't work. I finally was able to uninstall iTunes and re-install it and thankfully no data was lost so I could sync our iPod, iPhone and iPad.

But, now when I try to start MS Outlook where we have Contacts, Notes and Calendar, the program opens, but freezes then an error message comes uo indicating a problem with Mobile Me Services! Most annoying, but strangely after about 5 minutes, the program unfreezes. I worry that this will affect syncing.

What is a solution?

Thanks

Windows XP

Posted on Jan 29, 2014 7:52 AM

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Answer 1

JeffinRH

Level 1

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Feb 4, 2014 11:11 AM in response to Garry737

I am having the exact problem (and looking at your post I see many others have the same question too). I found that two clicks on the error message unfreezes Outlook. While not a fix, it is a temporary workaround until someone can offer a solution.

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Answer 2

Garry737 Author

Level 1

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Feb 5, 2014 6:20 AM in response to JeffinRH

I checked and there was a MobileMe Control Panel. I looked it up in

Windows Control Panel . I took the chance and removed the program - and it worked! I was able

to open all the components of MS Office without messages and freeze, then

synced my iPad and iPod with no problems so hopefully all is well.

I'm surprised Apple would create such a situation, and then not warn

users accordingly.

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Answer 3

turingtest2

Level 10

272,905 points

Feb 5, 2014 7:13 AM in response to Garry737

Hi Garry. As far as I understand it MobileMe officially ceased as of June 30th 2012. My guess is that a recent change in the support software that ships with iTunes trips up any remaining installations of MobileMe. The impact may not have been appreciated when the software was being rolled out.

tt2

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Answer 4

diesel vdub

Level 7

22,178 points

Feb 5, 2014 7:33 AM in response to Garry737

Garry737 wrote:

I'm surprised Apple would create such a situation, and then not warn

users accordingly.

Apple did alert users, over 2 years ago that MobileMe would be shutting down and be replaced by iCloud.

The issue is not Apple or iTunes but rather users that have chosen to not uninstall the MobileMe application once the service was shut down.

I am actually surprised that it has taken this long for the issue to appear.

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Answer 5

EJA-UK

Level 1

0 points

Feb 28, 2014 7:19 AM in response to Garry737

I have the sames problem since updating iTunes in February 2014.

Solution: There is a post @ http://www.en.fixpst.net/fix-outlook.html wich describes the problem. Summary isgo into File>Options>Add-Ins from within Outlook. In the dialogue that comes up there is a Drop Down called "Manage:" Select COM Add-Ins and press the GO button. MobileMe is listed as an add-in that starts with Outlook. Disable it by de-selecting the check box to the left of MobileMe and click OK. Restart Outlook and it should work.

Otherwise look at the post on the link which shows more details.

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