Cantass
Level 1 (1 points)

Q: Mail will not close

Mail will not close and prevents my MacBook AIr from shutting down. Tried cancelling shutdown and closing Mail but will not close and so on and so on.

MacBook Air, OS X Mavericks (10.9.1)

Posted on Jan 29, 2014 8:24 AM

by dominic23,Solvedanswer
dominic23 dominic23
Level 8 (42,122 points)
Mac OS X
A:

Press command + option + esc keys together at the same time.

Wait.

 

When Force Quit window appears, select the application if not already.

Press Force Quit button at the bottom of the window.

Wait.

 

Application will quit.

 

If this does not help, press the power button for 7 or more seconds.

Computer will shut down.

 

Restart.

 

http://support.apple.com/kb/HT3411

Posted on Jan 29, 2014 9:54 AM

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Cantass

Q: Mail will not close

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  • by dominic23,Solvedanswer

    dominic23 dominic23 Jan 29, 2014 9:54 AM in response to Cantass
    Level 8 (42,122 points)
    Mac OS X
    Jan 29, 2014 9:54 AM in response to Cantass

    Press command + option + esc keys together at the same time.

    Wait.

     

    When Force Quit window appears, select the application if not already.

    Press Force Quit button at the bottom of the window.

    Wait.

     

    Application will quit.

     

    If this does not help, press the power button for 7 or more seconds.

    Computer will shut down.

     

    Restart.

     

    http://support.apple.com/kb/HT3411

  • by chapelroad,

    chapelroad chapelroad Mar 4, 2014 5:05 AM in response to dominic23
    Level 1 (4 points)
    Mac OS X
    Mar 4, 2014 5:05 AM in response to dominic23

    This has been going on since Mavericks was released. Why is force quitting an acceptable solution? I can quit mail fine when not trying to shut down. If it is running when shutting down it prevents it, and you have to force quit to continue. This can not be an insurmountable bug to fix, yet it still exists months later. What's up with that?