1 Reply Latest reply: Feb 12, 2014 9:29 AM by lllaass
hadisa_ Level 1 Level 1

On iTunes when I connect my iPod, no devices are shown?

I know there is nothing wrong with the USB because 'Apple iPod' shows on my computer...

But not on iTunes, so is there a problem with my iTunes?

Please help! thanks


iPod touch (4th generation)
Solved by lllaass on Feb 12, 2014 9:29 AM Solved

Try

iOS: Device not recognized in iTunes for Windows

I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or               

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

New cable and different USB port?

Runs this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Try on another computer to help determine if computer or iPod problem