7 Replies Latest reply: Feb 15, 2014 11:06 AM by ahab1964
ahab1964 Level 1 Level 1 (0 points)

System Info: Windows 7 Home Premium, Service Pack 1


Help!  This morning I tried opening my iTunes and received the error message "MSVCR80.dll is missing from your computer".  I've tried repairing the program through windows control panel and still received message.  Then, I deleted iTunes and tried to reinstall program.  The upload would then hang up (something about mobile devices??), and would not install further.  I had to cancel download, and tried to reinstall.  Same result.  3rd step I tried was to install older version of iTunes.  This was a success as far as the download, but then as I try opening, the same initial error "MSVCR80...." occured.  Anyone out there having this problem?

Windows 7, iTunes