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unable to purchase itunes gift at this time?

Trying to purchase a gift on Itunes and it keeps telling me unable to purchase itunes gift at this time try again later, is anyone else having this problem?

iPad 2

Posted on Jan 29, 2014 11:17 AM

Reply
3 replies

Jan 31, 2014 7:31 AM in response to pgoodrum

Hi pgoodrum,



Let's troubleshoot your iTunes Store connection, the following articles provide the best information:


First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.


iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/HT1311


If the above did not resolve your issue, refer to the following:


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


Troubleshoot issues on an iPhone, iPad, or iPod touch

If you haven't been able to connect to the iTunes Store:


- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.

Note: Time Zone may list another city in your time zone.


- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.


- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.

Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.


- Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.


- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.


- Try resetting (turning off and then on again) your Wi-Fi router.


- If the issue persists, try troubleshooting your Wi-Fi networks and connections.


Thanks,


Matt M.

Apr 6, 2014 5:14 PM in response to pgoodrum

same like fijea , they not fix my issues, i dont know they know the problem or not , there's a few question i want to ask to you , are u having too much purchasing on itunes gift certificated or other ? if it yes the answer is u have to wait until the unable message gone.

because when u purchased on it they have a limit , when u over limit they will block ur account so there's a message like that , it been a few months and every month i'll always get those message , and everytime im contact support they just give me the same answer "wait for 30 minutes nd u'll able to purchased again" NOT THAT EASY. and i decide to make another account and using the same billing information than i can purchased again.

that my problem and now everytime i get those eror message , i dont want to ask any help from the support because there not helping they just had too much talking and no problem solving. lol

unable to purchase itunes gift at this time?

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