frogs13
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Q: If I try to text this ONE person, it sends as SMS, even though she has an iPhone; she can iMessage me, though.

I've had an iPhone 4 for a little over a year now, and never had any issues with iMessage, but my friend just got an iPhone 5C. Of course, I still text her, but my texts always go out as SMS's. I can still recieve her texts, though, as iMessages. This only happens with her contact. There has been one time that my text sent as an iMessage, but I hadn't moved to a different location or anything.

 

I tried switching her number to iPhone instead of just Mobile in her contact, but there wasn't an option for iPhone. Today I created a new contact for her, and managed to enter her number as an iPhone. Even after that, it wouldn't work. I tried going somewhere I'd have WiFi, in case it had something to do with my carrier. She can text other people with iMessage, too.

 

Any ideas??? I'd really appreciate it

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Jan 29, 2014 11:51 AM

by frogs13,Solvedanswer
frogs13 frogs13
Level 1 (4 points)
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A:

Thanks so much!!! But, um, I tried deleting the message thread and restarting it, but it still didn't work But hold on, I'm now shutting my phone down... And trying again... AND OMIGOD IT WORKS THANK YOU SO MUCH THIS IS GREAT THANK YOU THANK YOU THANK YOU!!!!!!!!!

Posted on Jan 31, 2014 5:29 PM

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frogs13

Q: If I try to text this ONE person, it sends as SMS, even though she has an iPhone; she can iMessage me, though.

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  • by pedro d,Helpful

    pedro d pedro d Jan 31, 2014 12:20 PM in response to frogs13
    Community Specialists
    Jan 31, 2014 12:20 PM in response to frogs13

    Hello there, frogs13.

     

    The following Knowledge Base article has some great information for troubleshooting your issue:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/ts2755

     

    Specifically:

    If you are still unable to send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Verify that the contact you are attempting to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by frogs13,Solvedanswer

    frogs13 frogs13 Jan 31, 2014 5:29 PM in response to pedro d
    Level 1 (4 points)
    Safari
    Jan 31, 2014 5:29 PM in response to pedro d

    Thanks so much!!! But, um, I tried deleting the message thread and restarting it, but it still didn't work But hold on, I'm now shutting my phone down... And trying again... AND OMIGOD IT WORKS THANK YOU SO MUCH THIS IS GREAT THANK YOU THANK YOU THANK YOU!!!!!!!!!