495 Views 5 Replies Latest reply: Jan 31, 2014 4:50 PM by Jacumba
I hope that I am in the right place. I am not sure if this is an isolated issue but on multiple Windows 7 computers, I am unable to get Quicktime videos from a website to playback in any browser. I tried one of the videos on a Mac and playback was normal. Thinking perhaps the software may need to be updated I check the version and for updates. The version is current (Version 7.7.4 1680.86).
So I tested one of the non-playing videos (http://globalshakespeares.mit.edu/midsummer-nights-dream-yang-jung-ung-2006/)in Internet Explorer, Mozilla Firefox, and Google Chrome. None of the browsers would playback the video(s). I select video, press play and a countdown begins at the bottom "waiting for media".
After the countdown, it changes to "switching transports".
The wheel then keeps spinning and the video never loads or plays.
At first I thought all QuickTime videos were effected, however, after searching the web and testing other Quicktime videos, I found no issue with playback.
Is there something that could be causing the QuickTime videos on this site (Global Shakespeares) not to play on Windows 7 computers? The videos play on a Mac from the same site and other QuickTime videos playback normal. Any ideas on what could be causing the issue here?