HT201413: Resolve issues between iTunes and third-party security software

Learn about Resolve issues between iTunes and third-party security software
InjunKB
Level 1 (0 points)

Q: Error 193.  I don't "have" itunes on this computer.

I did until I was demanded to update.  You know, "you must update in order to download."

 

So now what?

Windows 7

Posted on Jan 29, 2014 2:49 PM

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InjunKB

Q: Error 193.  I don't "have" itunes on this computer.

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  • by little_ann_marie,

    little_ann_marie little_ann_marie Jan 29, 2014 2:51 PM in response to InjunKB
    Level 1 (120 points)
    Jan 29, 2014 2:51 PM in response to InjunKB

    This worked for me yesterday.

     

    Earlier iTunes (and supporting applications) need to be completely uninstalled before you can install the new version. Here's the complete Apple info on this: http://support.apple.com/kb/HT1923

    Mobile device application will most likely fail to uninstall, so you would need to visit its location(s) and manually delete the files then folder(s). The location of the folders is documented in this link from Apple.