front camera is not working
My back camera is working fine, but the front camera is not? Anyone have any ideas?
iPhone 4, iOS 7.0.4
User profile for user:
jeremy_v
User level:
Community Specialist
Hi alj31497,
Thanks for visiting Apple Support Communities.
If the front camera on your iPhone is not working, be sure that you have tried these steps from the article above (iPhone: Hardware troubleshooting):
- If the screen shows a closed lens or black image, force quit the Camera app.
- Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
- Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
- Try turning iPhone off and then back on.
If the issue persists, back up and restore your iPhone next:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Cheers,
Jeremy