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User profile for user: mtulyatt
mtulyatt Author
User level: Level 1
4 points

I can't open my numbers spreadsheet on my Mac, from iCloud

I save my numbers spreadsheets to icloud as I need to access them on the go.


Now that I have turned my Mac off and back on, I can't access any of my numbers spreadsheets from icloud.

When I try to open one I get an error message that says "You need a newer version of Numbers to open this spreadsheet."

I have the latest version.


This happened a few weeks ago, and was eventually sorted when another update came through for numbers for my Mac.


But this time I waited for the updated to catch up with Australia, but I still can't open them.

I can however access then by sharing the document via icloud, but I can't use it in numbers on my Mac, and I cant save it to my Mac.


Does anyone have any tips?

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 29, 2014 6:07 PM

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User profile for user: Barry
Barry
User level: Level 9
59,867 points

Posted on Jan 29, 2014 11:01 PM

It sounds like you may have mre than one version of Numbers installed on your Mac. and that the older one is attempting to open these files.


If you were previously using Numbers '09, and upgraded to Numbers 3, the older version will still be on the Mac, enclosed in a folder named iWork '09, found in your Applications folder.


Numbers 3 will also be in the Applications folder, but not enclosed in another folder.


The two versions have different feature sets, and I would caution against removing the earlier version before ensuring that any features you have been using and that you need are supported in Numbers 3. Both versions can coexist on the same machine (and according to reports, can both be running at the same time).


To ensure that you are launching the newer version, make sure you have it's icon on the Dock, and that you use that icon to start the launch. The icons for the two versions are similar—both are vertical bar graphs in 3D format. The difference is in the number of bars—three for Numbers '09 and four for Numbers 3. Once you ahve launched the needed version, use File > Open (or File > Recent items) to locte and open the file.


Regards,

Barry

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User profile for user: Barry
Barry
User level: Level 9
59,867 points

Jan 29, 2014 11:01 PM in response to mtulyatt

It sounds like you may have mre than one version of Numbers installed on your Mac. and that the older one is attempting to open these files.


If you were previously using Numbers '09, and upgraded to Numbers 3, the older version will still be on the Mac, enclosed in a folder named iWork '09, found in your Applications folder.


Numbers 3 will also be in the Applications folder, but not enclosed in another folder.


The two versions have different feature sets, and I would caution against removing the earlier version before ensuring that any features you have been using and that you need are supported in Numbers 3. Both versions can coexist on the same machine (and according to reports, can both be running at the same time).


To ensure that you are launching the newer version, make sure you have it's icon on the Dock, and that you use that icon to start the launch. The icons for the two versions are similar—both are vertical bar graphs in 3D format. The difference is in the number of bars—three for Numbers '09 and four for Numbers 3. Once you ahve launched the needed version, use File > Open (or File > Recent items) to locte and open the file.


Regards,

Barry

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I can't open my numbers spreadsheet on my Mac, from iCloud

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