my ipod only charges when its off

Hi this is my problem:


My ipod only charges when its off and it does not recognize on my computer.


HELP!! and sorry i don't speak english 🙂

iPod touch (4th generation), iOS 6.1.5

Posted on Jan 29, 2014 7:09 PM

Reply
2 replies

Jan 30, 2014 2:47 AM in response to Stephany Loayza

Did it work befoe when connect to this computer?

Not Charge

- See:

iPod touch: Hardware troubleshooting

iPhone and iPod touch: Charging the battery

- Try another cable.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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my ipod only charges when its off

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