Q: My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

Thanks alot JF Fourie!

Just to clarify Apple Mobile Device entry in Device Manager is under Portable Devices

FJ Fourie, I have the same issues new apple devises iPhone, and a new Nano do not show up in iTunes but you can see them in the PC. I tried you advise above however I dont get the option to update drivers when i right click the mobile devise.

I have tried what you said, but my computer always says "windows found driver software but encountered an error while attempting to install it" "access is denied"

I also have tried re-installing all apple and itunes software.

Only an Iphone indication is seen in the device manager with a "yellow exclamation point"

Please help!

it didn't work with me

it didn't work with me 

i followed your steps but i couldn't open the have disk window because i didn't find it bit i did istall to ' usbaapl ' and nothing appears !!! still my itunes can't update or read my devise

May be you must change the cable ??

JFFourie, thanks so much for this info. It seems you are the only one on the internets that knows what they are talking about. You are a true lifesaver and I appreciate your expertise very much!

All the best from Colorado,

Chris

everytime I  do this update disk, the computer sais "they found the drive but access is denied (error 28)" how do I fix this??

My Iphone appers in the device manager as "iPhone" with a yellow exclamation point at the side. Every time I put the cord a "error sound" is heard.

JF Fourie, I have been following your steps to solve this problem but I got stuck on the fourth bullet point.I can't seem to find anything marked 'program files'. Is there something I am missing or is this a problem? I would be greatful if you or anyone could help me out.

Chris

In a typical English language setup of Windows the standard installation folder for programs is C:\Program Files and/or C:\Program Files (x86) on 64-bit systems. The name of the folder may change if the machine is commissioned in another language.

tt2

Thank you so much!!!!

I absolutely cannot find the Apple Mobile Device in the Device Mananger. And it's running, I checked in the Local Services.

I think I may have a solution.

I spent the better half of my afternoon looking for a solution to this problem. I recently upgraded to an iPhone 5, but couldn't restore my backup due to my computer no being able to recognize it. I deleted all folders related to anything Apple, I reinstalled iTunes numerous times, I've done everything except reformatting my hard drive. Everything anyone has said on these forums I have tried to no avail. So, by chance, I stumbled upon this link: iOS: Unknown error containing '0xE' when connecting to a Windows PC

The line mentioning USB 2.0 ports lit the bulb in my head. I have numerous USB ports, both 2.0 and 3.0. My phone was plugged into a 3.0 port, so I switched it to a 2.0. All those hours spent scouring the Internet would've been saved if I had thought of that.

My suggestion: If this message pops up continuously, simply switch USB ports and it may just work.

I do all of that but as soon as I pick the "usbaapl64" file, it says it's not compatable with my computer please help!!

You are a genius. Note for Windows 8 users: Your device shows up in Device Manager (Win+X -> Device Manager) under Mobile Devices. It might be called "Apple Mobile Device" or "Apple iPhone", etc. Anything with "Apple" or "i" in it should be just fine.