I can't purchase clash of clans gems but keep on reject me . It show contact and check iTunes supports and said can't connect to iTunes Store ? But I try the purchase iCloud's storage plan , and it is able to purchase ,pls help

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I can't purchase clash of clans gems but keep on reject me . It show contact and check iTunes supports and said can't connect to iTunes Store ? But I try the purchase iCloud's storage plan , and it is able to purchase ,pls help

iPhone 5, iOS 7.0.4

Posted on Jan 29, 2014 8:04 PM

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Answer 1

King_Penguin

Level 10

334,144 points

Jan 30, 2014 12:35 AM in response to Vincentgey

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Answer 2

Mar 26, 2014 12:43 AM in response to Vincentgey

If you are accessing the game on a new device you will have to re-confirm your Apple ID.

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