HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Learn about Mac App Store: Frequently Asked Questions (FAQ)
Daniels820

Q: Nike-Running App

Hi..i just bought the new iPhone 5s and i got built in nike+ipod…and its not letting me to download the new nike+running app!!!

when i go to app store..to the download page it gives me the option to open the app but it doesn't  work!! and not even to install it!!…

how can i install the nike+running app??!

please help me!!

thanks!!

Posted on Jan 30, 2014 1:10 AM

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Q: Nike-Running App

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  • Helpful answers

  • by Daniels820,

    Daniels820 Daniels820 Jan 30, 2014 4:41 AM in response to Daniels820
    Level 1 (0 points)
    Jan 30, 2014 4:41 AM in response to Daniels820

    Anyone? anything?...

  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Jan 30, 2014 5:20 AM in response to Daniels820
    Level 10 (134,205 points)
    iTunes
    Jan 30, 2014 5:20 AM in response to Daniels820

    If you are getting the option to 'open' the app in the app store then that implies that it's already installed on your phone.

     

    If tapping on 'open' doesn't open it then does it show on your phone's multitasking bar ? If it does then try closing it from there : double-click the home button to open the multitasking bar, and if that app shows there then swipe or drag the app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.

     

    Then do a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

     

    When the phone has restarted see if you can find it on any of your phone's homescreens (you can also pull down the centre of your phone's screen, not from the very top, to reveal a search field at the top of the screen which you can use for searching the phone), and/or whether it then has the cloud icon against it in the store for downloading.

  • by Daniels820,

    Daniels820 Daniels820 Jan 30, 2014 5:49 AM in response to King_Penguin
    Level 1 (0 points)
    Jan 30, 2014 5:49 AM in response to King_Penguin

    I love u man!!!! the soft-reset worked like magic:)))) i'm so happy thank u so much!!!!