BankOfAmerica App impossible to download

Question

Level 1

4 points

BankOfAmerica App impossible to download

I've been traveling back and forth between the US and France and need to check my bank account while I'm oversea. The problem is that I can't download the Bank of America application on my iPone. I'm using an iPhone4 aquired in France. Everytime I click on the app I need I'm redirected to iTune France. But the application is not available on iTune France.

Me being on either location doesn't change the outcome. I can't download the bank of america application on my iPhone and iTune France doesn't propose this application to their users.

Could you please help me ?

iPhone 4, iOS 7.0.4

Posted on Jan 30, 2014 7:42 AM

Reply

Answer 1

Best reply

varjak paw

Level 10

170,200 points

Jan 30, 2014 8:37 AM in response to Moomousse

Where do you have your iTunes Store account? If that's in the French iTunes Store, then only if the app is available in the French Store can you download it. If the app is only available in the US, then you would need to open an account in the US iTunes Store, and that requires that you be physically present in the US and have a valid US mailing address. If you can fulfill those requirements, then see this:

http://support.apple.com/kb/HT2534

Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use your existing ID.

You will of course not be able to get anything other than the free apps from the US iTunes Store without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.) and you can only use that store when you're actually in the US.

Regards.

Reply

Answer 2

Jan 30, 2014 8:53 AM in response to Moomousse

This post from Limnos may help.

https://discussions.apple.com/thread/4514753

Limnos wrote:

App Store Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT2001when using iTunes --> "To change countries, scroll to the end of the iTunes Store home page and click the flag indicating the current country. To choose a different country, click the appropriate flag."

iOS: Changing the signed-in iTunes Store account -http://support.apple.com/kb/HT1311 - Change your iTunes Store country: "Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region."

You will, of course, need to change your address and enter valid credit card information after you have changed the settings.

iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

Further tips on changing country - https://discussions.apple.com/thread/4435728?answerId=20029737022#20029737022 - problems you encounter when changing iTunes country

Reply