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User profile for user: brimar
brimar Author
User level: Level 1
9 points

iPhone 4 will not restore

I appreciate that this is a very old story. But a very frustrating one for all that.

I have just rebuilt an iPhone 4, bought on ebay. When I try to restore it, iTunes gets as far as "waiting for iPhone",when the phones screen flashes and it shuts down.And I get error 2001. No matter what I try, and I have tried everything that I know, I cannot get the phone any further than this in the restore process.

Any help on this matter would be much appreciated.

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9.1)

Posted on Jan 30, 2014 9:52 AM

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3 replies
User profile for user: Axeman1020
Axeman1020
User level: Level 6
15,132 points

Jan 30, 2014 9:54 AM in response to brimar

Check USB connections

If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.

Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.

To narrow down the issue, you can also change up your hardware:

  • Use another USB cable.
  • Plug your cable into a different USB port on your computer.
  • Try a different dock connector (or no dock).
  • Add (or remove) a USB hub between your device and computer.
  • Connect your computer directly to your Internet source, with no routers, hubs, or switches.

If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

Resolve specific iTunes update and restore errors - Support - Apple

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iPhone 4 will not restore

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