iTunes Library not recognizing my devices (iPhone/iPad mini)

Question

iTunes Library not recognizing my devices (iPhone/iPad mini)

Hi guys,

My iTunes library doesn't recognize my mini iPad and my iPhone. I have tried to reinstal iTunes on my Advent Windows 8 laptop and still nothing. When I plug in the cable for my devices, 'Trust This Computer?' comes up on my iPad/iPhone and I click on 'Trust'.

Also in my iPad/iPhone settings, my iTunes Wi-fi Sync shows 'Sync will resume when "ADVENT" is available. ADVENT Music.'

It was fine a week ago, when I would just plug in the cable and my devices would automatically show in iTunes library. Now nothing T_T

Please help if you can,

Girl in distressed over iTunes library music syncing.

x

iPhone 4, iphone 4, mini iPad, iPad mini

Posted on Jan 30, 2014 10:29 AM

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Answer 1

sheila_m.

Community Specialist

Feb 1, 2014 7:37 AM in response to itunesgirl999

Hello itunesgirl999,

I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

Thank you for using Apple Support Communities.

Best,

Sheila M.

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