Captain Cary

Level 1 (0 points)

Q: tried to sync my new itunes purchases and it would not let me - says my itunes music files cannot be found - what should i do to recify this

tried to sync my new itunes purchases and it would not let me - says my itunes music files cannot be found - what should i do to recify this

iPod nano

Posted on Jan 30, 2014 11:49 AM

I have this question too

Q: tried to sync my new itunes purchases and it would not let me - says my itunes music files cannot be found - what should i do to r ... more

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by matt00,

matt00 Feb 1, 2014 7:49 AM in response to Captain Cary
Level 5 (4,015 points)

Feb 1, 2014 7:49 AM in response to Captain Cary

Hi Captain Cary,

For issues with content that cannot be found, see the following article:

iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

Thanks,

Matt M.
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