HT203875: Test TCP port connectivity for Apple software

Learn about Test TCP port connectivity for Apple software
jeanneok

Q: My late 2013 iMac increases the ping rate so much that I cannot use my AT&T Microcell to make phone calls

My iMac is causing the ping rate to be so high that my AT&T Microcell will not work with our iPhones. We have 2 iPhones, 2 MacBooks, 1 PC laptop, and 1 PC desktop. There was not a problem until I connected to iMac. I've tried changing channels, different IP addresses, rebooting the modem. I have a Netgear 7550 modem and an Apple router. I'm exhausted with this. I've spent 8 to 10 hours on the phone with AT&T and finally talked to a tech that asked me to do a ping rate test.

iMac, OS X Mavericks (10.9.1)

Posted on Jan 30, 2014 12:32 PM