I didn't install Genieo because it looked weird but it says its running when I try to throw it away

I didn't install Genieo because it looked weird but it says its running when I try to throw it away. I'm nervous about running the ininstall

G5, Mac OS X (10.4.9)

Posted on Jan 30, 2014 1:03 PM

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8 replies

Jan 30, 2014 1:54 PM in response to A Busy Mom

Hello,


One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...


PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive


Reboot, test again.


If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.


Check the System Preferences>Other Row, for 3rd party Pref Panes.


Also look in these if they exist, some are invisible...


/private/var/run/StartupItems


/Library/StartupItems


/System/Library/StartupItems


/System/Library/LaunchDaemons


/Library/LaunchDaemons


Also see...


https://discussions.apple.com/thread/4497906?start=45&tstart=0

Jan 31, 2014 6:13 AM in response to A Busy Mom

I'm unclear on what you're trying to throw away. If you have a Genieo app running, then you installed it. You'll need to follow the instructions here to remove it:


http://www.thesafemac.com/arg-genieo/


If you're trying to delete a file called something like InstallGenieo.dmg, that probably means that you opened that file, causing the disk image to be "mounted" as if it were something like a flash drive. You need to eject that "drive" first. Look for an item called something like Install Genieo in the sidebar of a Finder window and click the eject button next to it, or if you see such an item on the desktop, drag it to the trash.


If you are trying to eject that "disk" and it complains that it is in use, the installer on that disk is running. You will need to let the installer finish, then follow the removal directions above.

Jan 31, 2014 10:08 PM in response to A Busy Mom

Genieo is said to be an adware with a dubious reputation and could be installed without a direct desire to do so, depending on what one was doing; to go to a questionable web site and get a download of what you thought was an OK application, or maybe Flash player from a third-party source, could get this kind of thing in a PC or Mac. A pretend web site may also have fake resources within it; so visit trusted sites.


Generally you'd have to click on something to get it started. Or maybe click something you Thought was another thing you wanted, and then this would attempt an install.


And the link posted above should help remove it.


Other ASC discussions including the following cover this topic, too:


•What is Genieo and why did it appear...?

https://discussions.apple.com/thread/4497906?start=45&tstart=0


Is your computer the same, as listed in your post...

A powerPC Mac running Tiger 10.4.9?


You should consider upgrading the OS X to 10.5 then update (.8) and then look into the Adobe flash site to get the last supported flash player plugin for powerPC non-intel Macs running 10.5.8. And then get TenFourFox browser, and/or iCab. The Leopard 10.5 retail DVD would be required. Or at least update to Tiger 10.4.11, if you haven't & use a more secure browser, with due caution.


Good luck & happy computing! 🙂

Feb 1, 2014 11:39 PM in response to thomas_r.

The discussion and genieo page still had the same removal link URL you posted.

http://www.genieo.com/faq/#uninstall


And the genieo home pages suggests it is a newspaper styled homepage RSS feed

http://www.genieo.com/ but that's not much different than a year ago. Unnecessary.


"Softonic (www.softonic.com) partnered with Genieo to provide Softonic users with a

personalized newspaper, called Softonic Home. Softonic Home is powered by

Genieo’s personalization technology. Want to learn more about Genieo or Softonic

Home? Browse this FAQ page." http://www.genieo.com/faq/#softonic

{& softonic was said to have gained a dubious reputation across the internet.}


Next time, I'll just post the 'search results link' to a google page on the topic.


And I'll just ride my bicycle @ -35°F

Good luck & happy computing! 🙂

Feb 2, 2014 12:02 AM in response to A Busy Mom

Given the actual Genieo application (said to be newspaper-like RSS page access) can't run on Mac OS X 10.4, and their system requirements page says 10.5+, that'd be one issue. Another is, if you really got Genieo, or were trying to upgrade Adobe Flash player from a different site and were routed to another page where the name Genieo came up, in relation to a false promise of the flash plugin. Back to genieo...


Does Genieo have any specific system requirements?

Yes. Genieo is currently compatible with the following:

  • Operating system: Windows XP/Vista/7/8, Mac OS X 10.5 and above
  • Browsers: Firefox 2.0+, Internet Explorer 7.0+, Google Chrome, Safari 5.0+, Opera 11.


In either case, the issues involve un-installing. Hopefully the methods from two different places converge on a reliable answer. If you need advice on compatible software to use your older powerPC Mac, please post a new thread.


Many browsers can deliver RSS feeds, some not very fancy. I don't try and load old Macs with fancy stuff since that only limits what they can do well. Mine likes to watch the sunrise, in its easy chair...


Good luck & happy computing! 🙂

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I didn't install Genieo because it looked weird but it says its running when I try to throw it away

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