Sad Dog
Level 1 (1 points)

Q: Cant get Internet Recovery or USB to work :(

this is on the new (2013) trashcan mac pro... Strange problem to have run into So I was trying to install windows 8 through bootcamp, apparently there the entire process has been made extremely complicated by apple. Since I had done it a few times on my macbook pro, i assumed the process would be similar. At some point in time, through my stupidity, I installed Windows in the wrong partition, so the short of it all.... I dont have any more partitions on m HDD! So what, I say and try internet receovery and recover.. unfortunately it connects to the net and gives error 3403f... and apparently nobody knows what that is. After spending two days, I create a two USB drives, one receovery another Mavericks Install. Boot up, press options, both USBs show up but the moment I press on them, I get a grey circle with a line across it. Safe mode does not work, tried setting NVRAM... nothing.. any suggestions would be welcome. TIA

Mac Pro, OS X Mavericks (10.9.1)

Posted on Jan 30, 2014 10:55 PM

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Sad Dog

Q: Cant get Internet Recovery or USB to work :(

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  • Helpful answers

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jan 31, 2014 9:41 AM in response to Sad Dog
    Level 9 (61,390 points)
    Desktops
    Jan 31, 2014 9:41 AM in response to Sad Dog

    Wiping out the partition map wipes out all the data on the drive. before you proceed any further, you need to have a good Backup strategy in place. That means at least one exteranl drive for backups. ideal size is 2 to 3 times the sum of the sizes of your data drive(s).

     

    Time Machine is the simple low cost solution for the Mac, and it runs hourly at very low priority in the background, so the backup actually happens instead of getting put off.

  • by The hatter,

    The hatter The hatter Jan 31, 2014 10:04 AM in response to Sad Dog
    Level 9 (60,935 points)
    Jan 31, 2014 10:04 AM in response to Sad Dog

    About TimeMachine backups and Recovery Mode

    http://support.apple.com/kb/HT1427

     

    http://www.apple.com/osx/recovery/

     

    OS X Lion and later let you:

     

    • Start from OS X Recovery using your Time Machine backup disk. With OS X v10.7.3 and later, Time Machine backs up the Recovery System on your Mac to your backup drive as well. This lets you use your Time Machine drive to start up your Mac if needed.

     

    OS X Recovery:

    http://support.apple.com/kb/ht4718

     

    OS X Internet Recovery

    Mac models introduced after public availability of OS X Lion include the ability to start up directly from an Internet-based version of the OS X Recovery system. OS X automatically uses this feature when the Recovery System on the hard disk isn't available (such as when your hard disk encounters an issue, or when your hard disk has been replaced or erased). OS X Internet Recovery lets you start your Mac directly from Apple's servers. Starting up from this system performs a quick test of your memory and hard drive to check for hardware issues.

     

    OS X Internet Recovery presents a limited interface at first, with only the ability to select your preferred Wi-Fi network and, if needed, entering a passphrase. Next, OS X Internet Recovery downloads and starts from a Recovery System image. From there, you are offered the same utilities and options as a local Recovery System.

    ...

    Requirements for reinstalling OS X using Recovery

    Reinstalling OS X using OS X Recovery requires broadband access to the Internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the Internet from Apple when OS X Recovery is used for reinstallation

     

    If you use Internet Recovery to reinstall OS X, it installs the version of OS X that originally came with your computer. After installation is finished, use the Mac App Store to install related updates or later versions of OS X that you have previously purchased.
     

    What to do if the installer warns that no Recovery System can be created

    Some disk partition configurations may result in the OS X installer reporting that it could not create a Recovery System. In these situations, even if you are permitted to continue the install, you may want to quit the installation and create an external, bootable OS X hard drive with a Recovery System, first. You can continue your OS X upgrade on your computer's startup drive after creating an external Recovery System.

     

    • Your storage device must have at least 13 GB available (after formatting) to install OS X Lion or later and a Recovery partition.
    • These steps erase and reformat the storage device. This article instructs you on setting up a storage device to use the GUID partition scheme and the Mac OS Extended (Journaled) format, which are required to install OS X and a Recovery partition on your external storage device. You should back up any important files that are on the device to a different drive.
    • This procedure installs a version of OS X that is compatible with the Mac it was created with. Using this OS X system with a different Mac model may produce unpredictable results.
    • Your computer's serial number is sent to Apple as part of this process to help authenticate your request to download and install OS X Lion.

     

    http://support.apple.com/kb/ht4718

     

     

    Installing OS X on an external volume - such as your USB flash drive

    http://support.apple.com/kb/HT5911

     

    Some disk partition configurations may result in the OS X installer reporting that it could not create a Recovery System. If this happens, and you are unable to install or upgrade OS X, you may need to backup and erase your hard disk first. You can use Internet Recovery, or Recovery Disk Assistant to do this. You can also install OS X on an external volume. 

     

    Attach a USB, FireWire, or Thunderbolt storage device to your computer, or insert an SDHC or SDXC card into the SD card slot if your Mac has one.

     

    • Launch Disk Utility, from the /Applications/Utilities folder, then click Continue.

        

      Erase and reformat the storage device 

    1. Click the attached storage device where it indicates its size in GB.
    2. Click the Partition tab.
    3. Select "1 Partition" from the Partition Layout pop-up menu.
    4. Click Options. Note: Do not select more than one partition.

  • by Linc Davis,

    Linc Davis Linc Davis Jan 31, 2014 11:27 AM in response to Sad Dog
    Level 10 (208,044 points)
    Applications
    Jan 31, 2014 11:27 AM in response to Sad Dog

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

  • by Sad Dog,

    Sad Dog Sad Dog Feb 2, 2014 11:31 PM in response to Sad Dog
    Level 1 (1 points)
    Feb 2, 2014 11:31 PM in response to Sad Dog

    I have TM backup, but the problem is that there is no way to restore it I cant even get into the recovery menu. And as I mentioned before, internet recovery is not working. Did talk to customer support (talked to someone who did not even know about the recovery partition ) and am still awaiting the "escaled technical support team". The way Apple is handling new releases with half baked software is deplorable! A friend of mine had a similar problem with the late 2013 macbook pro model when the IR and internal receovery both failed. It took apple more than a month to fix it.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 3, 2014 9:06 AM in response to Sad Dog
    Level 9 (61,390 points)
    Desktops
    Feb 3, 2014 9:06 AM in response to Sad Dog

    Time Machine backups after 10.7.3 contain a bootable copy of Recovery_HD.

     

    Hold down Alt/Option key at Startup with your Time Machine drive connected.