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how do i delete non-existing emails from my iphone4; there are '0'0 but email app shows 416. i use pop.gmail on iphone through tds and recently bought and am using imap.gmail?

how do i delete non-existing emails from my iphone4; there are '0' but email app shows 416. i use pop.gmail on iphone through tds and recently bought a new desktop and now use outlook with imap.gmail? prior to this, i used outlook express, pop server was used on both the iphone and old desktop. i wonder if there may be a problem with duplication issues or?

iPhone 4, iOS 7.0.4

Posted on Jan 31, 2014 8:02 AM

Reply
1 reply

Feb 2, 2014 7:58 AM in response to btduggie

Hi there btduggie,


You may find the troubleshooting steps in the article below helpful.


iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899


Try these basic troubleshooting steps first

  1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.

    Try to use an alternate Internet connection if available:

    1. Try a different Wi-Fi connection
    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
  2. Log in to your email provider's website to ensure that the account is active and the password is correct.
  3. Restart your iOS device.
  4. Delete the affected email account from your device.
    • Tap Settings > Mail, Contacts, Calendars.
    • Choose the affected email account, then tap Delete Account.
    • Add your account again.


-Griff W.

how do i delete non-existing emails from my iphone4; there are '0'0 but email app shows 416. i use pop.gmail on iphone through tds and recently bought and am using imap.gmail?

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