HT202023: About in-app purchases
Learn about About in-app purchases
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All replies
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Helpful answers
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Jan 31, 2014 8:32 AM in response to donnakushnerby King_Penguin,Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you don't want to be able to make in-app purchases then you can prevent them via Settings > General > Restrictions